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Privacy Policy

This website (‘Website’) is operated by Dahabshiil on behalf of itself. Access is provided only in accordance with the following terms and conditions (‘Conditions’).

Copyright Notices

Copyright in works contained in the Website, including but not limited to all software, design, text, sound recordings and images, are owned, or licensed, except as otherwise expressly stated, by Dahabshiil. You may access the website for your own use of the facilities offered. You may not otherwise copy, transmit, display, perform, distribute (for compensation or otherwise), licence, alter, store or otherwise use the Website or any of its components. Linking (whether to the home-page or otherwise and including framing) is permitted only with the prior written consent of Dahabshiil.

Trademark Notices

The Dahabshiil Logo is a registered trademark of Dahabshiil. Other featured words or symbols, used to identify the source of goods and services, are the trademarks of their respective owners.

Web Content and Materials

The information, materials and services contained in the Website are subject to change from time to time without notice. Not all products and services are available in all geographic areas. Your eligibility for particular products and services is subject to final Dahabshiil determination and acceptance. Dahabshiil may discontinue or make changes in the information, products or services described at any time. Any dated information is published as of its date only, and Dahabshiil does not undertake any obligation or responsibility to update or amend any such information. Furthermore, by offering information, products or services via the Website, no solicitation is made by Dahabshiil to any person to use such information, products or services in jurisdictions where the provision of such information, products or services is prohibited by law.

Links to Other Sites

Links to third party websites are provided solely as pointers to information on topics or services that may be useful to users of the Website, and Dahabshiil has no control over the content on such other websites. Links to other sites does not imply any responsibility for the opinions, ideas, products, information or services offered at such sites, or any representation regarding the content at such sites. These links are provided to you as a convenience only. You are responsible for complying with the terms of use of those sites. Dahabshiil makes no warranties, either express or implied, concerning the content of such sites.

Privacy and Security

Please see our Terms and Conditions (point 11) which explains how Dahabshiil collects, uses and safeguards the personal information of users of this Website.

Exclusion of Liability

All content and services on or available through this Website are provided on an ‘as is’ basis and Dahabshiil does not make any representation or give any warranty in respect of the Website or its content. In particular, Dahabshiil does not give any warranty as to the accuracy, suitability, reliability, completeness, performance, fitness, freedom from viruses or timeliness of the content or services contained on this website. Moreover, but without limiting the exclusion, the information services on the Website are intended for use by individuals or companies seeking to use Dahabshiil services and should not be used for speculation or investment. In addition, we give no assurances that you will receive the services for which you register. Except in relation to any agreement entered into between you and Dahabshiil relating to services or goods offered through the Website (which will be governed by the terms for those services or goods), Dahabshiil will not be liable for any damages (including without limitation loss of profit or loss of use) arising out of your use or delay or inability to use the Website, its content or any link to another website, or otherwise arising out of the Website, arising in contract, tort (including negligence) or otherwise except in the case of death or personal injury caused by Dahabshiil negligence.

Changes to the Conditions

These Conditions are subject to change from time to time. Changes will be posted on this Website, and use following any such posting will be deemed to be acceptance of them.


Dahabshiil may terminate your access and use of any part of the Website at any time without notice if you are in breach of any of the terms of these Conditions or for any other reason. Dahabshiil reserves the right to cease operating the Website at any time without notice.

Governing Law

The user’s access to and use of dahabshiil.co.ke Website, and the terms of this disclaimer are governed by the laws of Kenya. Any dispute, which cannot be resolved between us, shall be resolved in the Kenyan courts.